A: Trim the wick to ¼ inch before each burn and allow the wax to melt completely to the edges of the container during the first burn to help prevent tunneling.

A: Yes! Frosting is a natural characteristic of soy wax and does not affect the quality or performance of your candle.

A: Place wax melts in an approved wax warmer. For reed diffusers, insert the reeds and flip them every 1–2 weeks for the best fragrance experience.

A: We recommend testing on a small, hidden area first and avoiding delicate fabrics such as silk or leather.

A: Yes! Our soaps and body care products are handcrafted in small batches using quality ingredients selected to nourish your skin.

A: Keep your soap on a draining soap dish and allow it to dry completely between uses.

A: Yes! We host candle making, soap making, and body care workshops, as well as private events, birthdays, team-building experiences, and custom celebrations.

A: Absolutely! We offer wholesale pricing and custom products for businesses, weddings, corporate gifts, and special events.

A: Most orders are processed within 3–5 business days before shipping. You'll receive tracking information as soon as your order is on its way.

A: Due to the nature of our products, we cannot accept returns on used personal care items. If your order arrives damaged, please contact us within 48 hours with photos so we can make it right.